Legal

f999 Terms and Conditions

These Terms and Conditions govern your use of the f999 platform. Please read them carefully before registering an account or placing any bets. By creating an f999 account, you confirm that you have read, understood, and agreed to everything on this page.

Last updated: January 2025 Applies to all f999 accounts and gameplay
Binding Agreement
Using f999 means you accept these terms in full. If you disagree with any part, please do not use the platform.

What These Terms Cover

A quick overview of the six main areas covered in the f999 Terms and Conditions.

Account Eligibility

You must be at least 18 years old to register on f999. One account per person is permitted. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits & Withdrawals

All transactions on f999 are processed in BDT via bKash, Nagad, and Rocket. Deposits are credited instantly. Withdrawals are processed to the same wallet used for deposit and are typically completed within minutes.

Bonus Terms

All bonuses and promotions offered by f999 are subject to wagering requirements. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. f999 reserves the right to modify or withdraw any promotion at any time.

Fair Play & Game Rules

All games on f999 use certified random number generators. Any attempt to manipulate game outcomes, exploit software bugs, or use automated betting tools will result in account suspension and forfeiture of winnings.

Account Security

You are responsible for keeping your f999 login credentials secure. f999 will never ask for your password. Any activity carried out under your account credentials is your responsibility unless you have reported a security breach to us promptly.

Responsible Gaming

f999 provides deposit limits, session reminders, and self-exclusion tools. Players who show signs of problem gambling may have restrictions applied to their account. We take our duty of care seriously and act on it.


Important: These Terms and Conditions constitute a legally binding agreement between you and f999. By registering an account, making a deposit, or placing a bet on f999, you confirm that you have read and accepted these terms in full. If you do not agree, you must not use the f999 platform.

1 Acceptance of Terms

These Terms and Conditions ("Terms") apply to all users of the f999 platform, accessible at f999.today. By accessing or using f999 in any way — including browsing the site, registering an account, making a deposit, or placing a bet — you agree to be bound by these Terms.

f999 reserves the right to update these Terms at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. Continued use of f999 after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

These Terms should be read alongside the f999 Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and f999.

2 Eligibility

To register and use an f999 account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. f999 does not permit minors to register or play under any circumstances.
  • You must be accessing f999 from a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or close family member of an employee of f999 or any of its affiliated companies.
  • You must not have been previously excluded or banned from f999 for any reason.
  • You must be acting on your own behalf and not on behalf of any third party.

f999 takes age verification seriously. If we have reason to believe that a player is under 18, we will suspend the account immediately and withhold any funds pending verification. Any winnings generated by an underage player will be forfeited.

3 Account Registration

Each player is permitted to hold one f999 account only. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket wallet. Providing false or misleading information is a breach of these Terms.

You are responsible for maintaining the confidentiality of your f999 login credentials. You must not share your username or password with any other person. f999 will never contact you to ask for your password. If you suspect that your account has been accessed without your authorisation, contact f999 support immediately at [email protected].

f999 may request identity verification documents at any point. This is a standard procedure to protect players and ensure compliance. Failure to provide requested documents within a reasonable timeframe may result in account restrictions or closure.

4 Deposits

f999 accepts deposits in Bangladeshi Taka (BDT) only. The following payment methods are currently supported:

  • bKash — instant deposit, credited to your f999 balance immediately upon confirmation
  • Nagad — instant deposit, credited immediately upon confirmation
  • Rocket — instant deposit, credited immediately upon confirmation

Minimum and maximum deposit limits apply and are displayed on the deposit page within your f999 account. These limits may be adjusted from time to time. f999 does not charge a fee for deposits, but your mobile banking provider may apply their own transaction charges — please check with your provider.

Deposits must be made from a mobile wallet registered in your own name. Deposits from third-party wallets are not permitted and may result in the deposit being reversed and the account being reviewed.

If a deposit does not appear in your f999 balance within five minutes of completing the transaction in your mobile banking app, contact f999 support with your transaction reference number and we will investigate promptly.

5 Withdrawals

Withdrawals from f999 are processed in BDT to the same mobile wallet used for your most recent deposit. This is a security measure to prevent fraud and protect your funds.

To submit a withdrawal request, your account must be verified and in good standing. The following conditions must also be met:

  • Your account balance must be sufficient to cover the withdrawal amount plus any applicable minimum balance requirement.
  • Any active bonus funds must have met their wagering requirements before the associated real-money balance can be withdrawn.
  • Your account must not be under review or subject to any active restriction.

f999 aims to process all withdrawal requests within a few minutes of approval. In some cases, additional verification may be required before a withdrawal is released, which may extend processing time. f999 does not charge a withdrawal fee, though your mobile banking provider may apply their own charges.

f999 reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms. In such cases, f999 will notify the account holder and explain the reason for the delay.

6 Bonuses and Promotions

f999 offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms attached to the individual promotion:

  • Bonuses are credited as bonus funds, not real money, until the applicable wagering requirement has been completed.
  • Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, depending on the promotion) must be wagered before a withdrawal can be made.
  • Not all games contribute equally to wagering requirements. The contribution percentage for each game type is specified in the individual promotion terms.
  • Bonuses have an expiry period. Any bonus funds not used within the specified period will be removed from your account automatically.
  • f999 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
  • Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus — will result in account closure and forfeiture of all associated funds.

Note: Always read the specific terms attached to each f999 promotion before opting in. If anything is unclear, contact support before claiming the bonus — not after.

7 Gameplay and Fair Play

All games available on f999 use certified random number generators (RNG). This means every outcome — every spin, every card draw, every round — is statistically independent and cannot be predicted or influenced by any party, including f999 itself.

The Return to Player (RTP) percentage published for each game reflects the theoretical long-run return based on the certified RNG. Individual sessions will vary. f999 does not adjust RTP figures based on player history, account status, or any other factor.

By playing on f999, you acknowledge that:

  • Gambling involves risk and you may lose money.
  • Past results do not influence future outcomes in any game on f999.
  • f999 does not guarantee any winnings or outcomes.
  • Game results are final once a round is completed. f999 will not reverse game outcomes except in cases of a verified technical error.

In the event of a technical malfunction during a game round, f999 will investigate and, where possible, restore the game to its state immediately before the malfunction. If this is not possible, the affected bet may be voided and the stake returned to the player's balance.

8 Prohibited Conduct

The following actions are strictly prohibited on f999 and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

  • Registering more than one f999 account
  • Providing false identity or age information during registration or verification
  • Using automated software, bots, or scripts to place bets or interact with the platform
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage
  • Colluding with other players to manipulate game outcomes
  • Using f999 for money laundering or any other illegal financial activity
  • Depositing funds from a payment method not registered in your own name
  • Attempting to claim the same bonus multiple times through different accounts
  • Threatening, harassing, or abusing f999 staff or other players

f999 uses automated monitoring systems to detect prohibited conduct. If your account is flagged, it may be suspended without prior notice while an investigation is conducted. f999's decision in such matters is final.

9 Account Suspension and Closure

f999 reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions
  • Suspected fraudulent activity or money laundering
  • Failure to complete identity verification when requested
  • At the player's own request (voluntary self-exclusion)
  • Inactivity — accounts with no login activity for an extended period may be closed after prior notification

If your account is closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. If your account is closed for any other reason, your remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered mobile wallet.

You may close your f999 account at any time by contacting support at [email protected]. Account closure requests are processed within 24 hours.

10 Responsible Gaming

f999 is committed to promoting responsible gaming. We provide the following tools to help players stay in control of their gambling activity:

  • Deposit limits — set daily, weekly, or monthly limits on how much you can deposit
  • Session time reminders — receive notifications after a set period of play
  • Self-exclusion — temporarily or permanently exclude yourself from f999
  • Reality checks — periodic on-screen reminders of how long you have been playing

These tools are available in your f999 account settings. If you are concerned about your gambling behaviour, we strongly encourage you to use them. You can also contact f999 support to have restrictions applied to your account immediately.

For more detailed information about responsible gaming on f999, please visit the Responsible Gaming page.

11 Privacy and Data

f999 collects and processes personal data in accordance with the f999 Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

f999 will never sell your personal data to third parties. Data is shared only where necessary to process payments, verify identity, or comply with legal obligations. All data is stored securely using industry-standard encryption.

12 Limitation of Liability

f999 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. f999 will not be liable for any losses arising from:

  • Temporary unavailability of the platform due to maintenance or technical issues
  • Delays in payment processing caused by third-party payment providers
  • Losses resulting from your own gambling decisions
  • Unauthorised access to your account resulting from your failure to keep your credentials secure

In all cases, f999's maximum liability to any player is limited to the amount of real-money funds held in that player's account at the time the claim arises.

13 Changes to These Terms

f999 may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. For significant changes, f999 may also notify registered players via email or an in-platform notification.

Your continued use of f999 after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using f999 and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the f999 support team:

For questions specifically about responsible gaming tools, deposit limits, or self-exclusion, please visit the Responsible Gaming page or contact support directly. We aim to respond to all enquiries within 10 minutes during peak hours.

Reminder: These Terms and Conditions were last updated in January 2025. Always check this page for the most current version before playing on f999.


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Create your free f999 account, deposit in BDT via bKash, Nagad or Rocket, and enjoy a game library built for Bangladesh players.