Privacy & Data

f999 Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data f999 collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We've written this in plain language so it's easy to understand.

Last updated: January 2025 Applies to all f999 accounts and platform usage
Your Data Is Safe
f999 uses industry-standard encryption and never sells your personal data to third parties.

Six Privacy Commitments

These are the core principles that guide how f999 handles your personal data.

Encrypted Storage

All personal data stored by f999 is protected using industry-standard encryption. Your account credentials, payment details, and personal information are never stored in plain text. Access to stored data is restricted to authorised f999 personnel only.

No Data Sales

f999 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, and improve the f999 platform experience.

Minimal Collection

f999 only collects the personal data that is genuinely necessary to operate your account and process transactions. We don't ask for information we don't need, and we don't hold onto data longer than required.

Your Rights Respected

You have the right to access, correct, or request deletion of your personal data at any time. f999 will respond to all data requests promptly. Contact [email protected] to exercise any of your data rights.

Secure Payments

Payment transactions on f999 are processed through bKash, Nagad, and Rocket. f999 does not store your full mobile banking credentials. Payment data is transmitted over encrypted connections and handled in compliance with payment security standards.

Breach Notification

In the unlikely event of a data security incident that affects your personal information, f999 will notify affected users promptly and take immediate steps to contain and investigate the breach. We don't hide security incidents.


Summary: f999 collects only the personal data needed to run your account and process payments. We don't sell your data. We protect it with encryption. You can request access to or deletion of your data at any time by contacting [email protected].

1 Who We Are

f999 is an online gaming platform operating at f999.today, serving players in Bangladesh. When this Privacy Policy refers to "f999", "we", "us", or "our", it means the f999 platform and the team responsible for operating it.

f999 acts as the data controller for all personal information collected through the f999 website, mobile app, and any related services. This means we are responsible for deciding how and why your personal data is collected and used.

If you have any questions about this Privacy Policy or how f999 handles your personal data, you can contact us at any time at [email protected].

2 Data We Collect

f999 collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from payment providers.

Category Examples Source
Identity Data Full name, date of birth, username Provided by you at registration
Contact Data Mobile number, email address Provided by you at registration
Payment Data bKash / Nagad / Rocket wallet number, transaction references Provided by you and payment processors
Technical Data IP address, device type, browser, operating system Collected automatically
Usage Data Pages visited, games played, session duration, bet history Collected automatically
Verification Data National ID or passport copy (when requested) Provided by you during KYC

f999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

f999 uses your personal data only for legitimate purposes directly related to operating your account and providing our services. Specifically, we use your data to:

  • Create and manage your f999 account
  • Verify your identity and age to comply with our legal obligations
  • Process deposits and withdrawals via bKash, Nagad, and Rocket
  • Detect and prevent fraud, money laundering, and bonus abuse
  • Provide customer support and respond to your enquiries
  • Send you important account notifications, such as deposit confirmations and security alerts
  • Monitor gameplay to ensure fair play and platform integrity
  • Apply responsible gaming tools and restrictions where necessary
  • Improve the f999 platform based on aggregated usage patterns
  • Comply with applicable legal and regulatory requirements

f999 will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting [email protected] or updating your account preferences.

4 Legal Basis for Processing

f999 processes your personal data on the following legal grounds:

  • Contract performance — processing your data is necessary to provide the f999 service you have signed up for, including account management and payment processing.
  • Legal obligation — f999 is required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
  • Legitimate interests — f999 has a legitimate interest in detecting fraud, ensuring platform security, and improving our services, provided these interests do not override your rights.
  • Consent — where f999 relies on your consent to process data (for example, for marketing communications), you have the right to withdraw that consent at any time.

5 Data Sharing

f999 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

  • Payment processors — bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers — when KYC verification is required, your identity documents may be shared with a trusted third-party verification service.
  • Legal authorities — f999 may disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of f999 and its users.
  • Service providers — f999 works with a small number of trusted technology providers (such as hosting and analytics services) who process data on our behalf under strict data processing agreements.

All third parties who process data on behalf of f999 are contractually required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own purposes.

6 Cookies and Tracking

f999 uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small text files stored on your device when you visit f999.today.

f999 uses the following types of cookies:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Analytics cookies — help f999 understand how players use the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
  • Preference cookies — remember your settings and preferences, such as language and display options, so you don't have to set them every time you visit.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the f999 platform.

7 Data Retention

f999 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business needs. Specifically:

  • Account data — retained for the duration of your account and for up to five years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction records — retained for a minimum of five years to comply with financial regulations.
  • Support communications — retained for up to two years after the last interaction.
  • Technical and usage data — typically retained for up to 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.

When data is no longer required, f999 deletes or anonymises it securely. You may request early deletion of your data subject to our legal retention obligations — see Section 8 for details.

8 Your Rights

As an f999 user, you have the following rights over your personal data. You can exercise any of these rights by contacting [email protected]:

Right of Access

Request a copy of all personal data f999 holds about you.

Right to Rectification

Ask f999 to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Ask f999 to limit how your data is processed in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to f999 processing your data for direct marketing or legitimate interests.

f999 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and we will notify you if that is the case. There is no charge for exercising your rights.

9 Security Measures

f999 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:

  • SSL/TLS encryption on all data transmitted between your device and f999 servers
  • Encrypted storage for all sensitive personal and payment data
  • Access controls limiting data access to authorised f999 personnel only
  • Regular security audits and vulnerability assessments of the f999 platform
  • Two-factor authentication options available for your f999 account
  • Automated fraud detection systems monitoring for suspicious account activity

While f999 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your f999 account and never share your login credentials with anyone.

10 Children's Privacy

f999 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the f999 platform in any way.

If f999 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on f999, please contact us at [email protected] so we can investigate and act promptly.

11 Changes to This Policy

f999 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your personal data, f999 will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of f999 after any update constitutes acceptance of the revised Privacy Policy.

Tip: Bookmark this page and check it periodically. The "last updated" date at the top of the page will tell you whether anything has changed since you last read it.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how f999 handles your personal data, please get in touch:

For data rights requests — such as accessing, correcting, or deleting your personal data — please email [email protected] with the subject line "Data Request" and include your registered mobile number so we can locate your account. We aim to respond to all privacy-related enquiries within 30 days.

For questions about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page.


Join f999 Today

Play With Confidence on f999

Your data is protected, your payments are secure, and your privacy is respected. Create your f999 account and start playing today — deposits in BDT via bKash, Nagad, or Rocket.